At 31jili, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Last updated: May 2026
Your data, your rights: 31jili Casino is committed to protecting the personal information of all registered players and website visitors. This Privacy Policy is written in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. By using the 31jili Platform, you consent to the practices described in this Policy.
31jili Casino ("31jili," "we," "us," or "our") operates the online gaming platform accessible at https://31jili.app and its associated mobile applications. 31jili acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform, as defined under the Philippine Data Privacy Act of 2012.
We are committed to handling your personal information responsibly, transparently, and in accordance with applicable Philippine data protection law. If you have any questions about how 31jili processes your personal data, please refer to Section 14 of this Policy for our contact details.
When you create a 31jili account, we collect the following information:
To comply with PAGCOR regulations and anti-money laundering (AML) requirements, we may collect:
31jili collects personal data through the following means:
31jili uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 31jili processes your personal data on the following legal bases:
31jili does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by 31jili are contractually required to process personal data only for the specified purpose and in accordance with applicable data protection law.
Cookies are small text files placed on your device when you visit the 31jili Platform. They help us recognize your device, maintain your session, and improve your experience on the Platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 31jili Platform.
31jili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
31jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 31jili will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by the Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 31jili:
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt.
The 31jili Platform is strictly intended for persons aged 21 years and above, in accordance with PAGCOR regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits in accordance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered on the 31jili Platform, please contact us immediately at the details provided in Section 14.
Some of 31jili's third-party service providers (including game software providers and identity verification services) may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 31jili ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law.
By using the 31jili Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
31jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via SMS or email at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 31jili Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 31jili, please contact our Data Protection Officer (DPO):
31jili Casino — Data Protection Officer
Email: [email protected]
Our DPO is available to assist you with data access requests, rectification requests, erasure requests, and any other data privacy concerns. We aim to respond to all written inquiries within two (2) business days and to resolve all formal data privacy requests within thirty (30) days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
We go beyond legal compliance — here's what we actually do to keep your personal data safe on the 31jili platform.
Every connection between your device and 31jili is protected by SSL/TLS encryption. Your login credentials, financial details, and personal data are never transmitted in plain text.
31jili fully complies with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer and follow NPC-mandated data handling procedures at every step.
Your personal information is never sold to advertisers or third-party data brokers. We share data only with regulated service providers who are contractually bound to protect it.
Passwords are stored as salted cryptographic hashes — not plain text. Even 31jili staff cannot see your password. Always use a strong, unique password for your account.
Identity documents submitted for KYC verification are stored in encrypted, access-controlled environments and are only reviewed by authorized compliance personnel.
In the unlikely event of a data breach, 31jili will notify the NPC within 72 hours and inform affected players promptly — as required by Philippine data protection law.
Your privacy is protected every step of the way. Join thousands of Filipino players from Manila, Cebu, Davao, and Quezon City who trust 31jili for safe, secure, and fair online casino gaming. 21+ only. Play responsibly.