Please read these Terms & Conditions carefully before registering an account or using any services offered by 31jili Casino. By accessing the platform, you agree to be bound by these terms.
Last updated: May 2026
Important: These Terms & Conditions constitute a legally binding agreement between you and 31jili Casino. If you do not agree with any part of these terms, you must not use the 31jili platform. Access to 31jili is strictly limited to persons aged 21 years and above, as required by PAGCOR regulations.
By accessing, registering on, or using any part of the 31jili Casino platform (the "Platform"), you ("User," "Player," or "you") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the 31jili Platform, including visitors, registered players, and any other persons who access or use the services offered by 31jili Casino ("31jili," "we," "us," or "our"). Your continued use of the Platform following any modification to these Terms constitutes your acceptance of the revised Terms.
31jili reserves the right to modify, update, or replace these Terms at any time. We will notify registered users of material changes via the email address or mobile number associated with their account. It is your responsibility to review these Terms periodically.
21+ Only: In accordance with PAGCOR regulations governing online casino gaming in the Philippines, you must be at least 21 years of age to register an account or use any gaming services on the 31jili Platform. By registering, you represent and warrant that you are at least 21 years old.
To be eligible to use the 31jili Platform, you must:
31jili reserves the right to request proof of age and identity at any time. Accounts found to belong to players under 21 years of age will be immediately suspended, all winnings forfeited, and deposits returned in accordance with applicable regulations.
Each player is permitted to hold only one (1) registered account on the 31jili Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of any balances or winnings therein.
You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. 31jili reserves the right to suspend or terminate any account where false, misleading, or incomplete information has been provided.
You are solely responsible for maintaining the confidentiality of your 31jili login credentials, including your username and password. You agree to notify 31jili immediately upon becoming aware of any unauthorized use of your account. 31jili shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
31jili is required to verify the identity of all registered players in accordance with applicable anti-money laundering (AML) regulations and PAGCOR requirements. You may be required to submit a valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license, UMID, SSS ID, or voter's ID) and proof of address before withdrawals are processed. Failure to complete identity verification may result in withdrawal restrictions.
31jili accepts deposits and processes withdrawals exclusively in Philippine Peso (PHP) via the following payment methods: GCash, PayMaya/Maya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. All transactions are subject to the minimum and maximum limits displayed in the 31jili cashier at the time of the transaction.
Deposits made via GCash and Maya are typically credited to your 31jili account within minutes. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution. 31jili does not charge fees for deposits, but your payment provider may apply their own transaction fees.
Withdrawal requests are subject to identity verification and compliance review. Verified accounts may receive GCash and Maya withdrawals within minutes of approval. Bank transfer withdrawals are processed within one (1) to three (3) business days. 31jili reserves the right to request additional documentation before processing any withdrawal.
The minimum deposit amount at 31jili is ₱100. Minimum withdrawal amounts are displayed in the cashier section of your account. 31jili reserves the right to modify minimum and maximum transaction limits at any time with reasonable notice to players.
All bonuses, free spins, cashback offers, and other promotional rewards offered by 31jili are subject to specific terms and conditions, including wagering requirements, minimum odds, game restrictions, and expiry dates. These specific terms are published on the relevant promotion page and form part of these Terms.
Unless otherwise stated, bonus funds must be wagered a specified number of times (the "wagering requirement") before they can be withdrawn. Wagering requirements and eligible games are specified in the individual promotion terms. Bets placed on certain games may contribute at a reduced rate or not at all toward wagering requirements.
31jili reserves the right to withhold, cancel, or reclaim any bonus or associated winnings if we reasonably determine that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using low-risk betting strategies to circumvent wagering requirements, or colluding with other players to exploit promotional offers.
Unless explicitly stated otherwise, only one bonus may be active on your 31jili account at any given time. Accepting a new bonus while another is active may result in the forfeiture of the earlier bonus.
All games available on the 31jili Platform use certified Random Number Generator (RNG) technology or real physical equipment in licensed live dealer studios. Game outcomes are genuinely random and are not manipulated by 31jili or its game providers.
In the event of a technical malfunction, disconnection, or system error during a game session, 31jili will make reasonable efforts to resolve the issue fairly. However, 31jili shall not be liable for any losses incurred as a result of technical failures beyond our reasonable control. Bets that cannot be completed due to a technical error will be voided and the stake returned to the player's account.
31jili reserves the right to void any bet or game result that is the product of a software error, data feed error, or any other technical malfunction that results in an incorrect outcome being displayed or paid.
The following conduct is strictly prohibited on the 31jili Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
31jili is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. We encourage all players to set personal limits and to seek help if gambling is negatively affecting their lives.
The following responsible gaming tools are available to all registered 31jili players:
To activate any of these tools, visit your account settings or contact our support team via live chat. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period.
For more information on responsible gaming resources available in the Philippines, please visit our Responsible Gaming page.
Gambling is addictive. Know when to stop.
31jili reserves the right to suspend or terminate any player account at any time, with or without prior notice, if we reasonably believe that: (a) the player has violated these Terms; (b) the player has engaged in fraudulent, illegal, or abusive conduct; (c) the player's account poses a risk to the integrity of the Platform or to other players; or (d) we are required to do so by applicable law or regulatory directive.
You may request the closure of your 31jili account at any time by contacting our customer support team. Upon closure, any remaining balance (after deduction of any applicable bonus funds subject to wagering requirements) will be returned to you via your registered payment method, subject to identity verification.
An account is considered dormant if there has been no login activity for a period of twelve (12) consecutive months. 31jili may apply a monthly dormancy administration fee to dormant accounts, as disclosed in the cashier section. Players will be notified before any dormancy fee is applied.
All content on the 31jili Platform, including but not limited to text, graphics, logos, game software, audio, video, and user interface design, is the property of 31jili Casino or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the 31jili Platform without our prior written consent.
To the maximum extent permitted by applicable Philippine law, 31jili Casino, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, or any other intangible losses.
31jili's total aggregate liability to any player in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude 31jili's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
31jili collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and our Privacy Policy. By registering on the Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.
31jili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We do not sell your personal data to third parties. Data may be shared with regulatory authorities, payment processors, and identity verification providers as required for the operation of the Platform and compliance with applicable law.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the 31jili Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to contact 31jili's customer support team to attempt to resolve the dispute informally. 31jili will make reasonable efforts to resolve any complaint within fourteen (14) business days of receipt.
31jili reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via SMS or email at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.
Your continued use of the 31jili Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 9.2.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 31jili support team through our 24/7 live chat support available on the Platform, or by writing to us at the following email address:
Email: [email protected]
Our support team includes Filipino-speaking agents who can assist you in both English and Filipino. We aim to respond to all written inquiries within two (2) business days.
Beyond the legal framework, here's what makes 31jili a platform Filipino players can rely on every day.
31jili operates within the PAGCOR regulatory framework — the governing body for all legal gambling in the Philippines. Your funds and personal data are protected under Philippine law.
All data transmitted between your device and the 31jili Platform is protected by SSL encryption. Your financial and personal information is never shared with unauthorized third parties.
Verified 31jili accounts enjoy withdrawal processing to GCash and Maya within minutes. No unexplained delays, no hidden fees — just fast, reliable payouts in Philippine Peso.
Every slot, live table, and bingo room on 31jili uses certified RNG technology or real physical equipment. Game outcomes are genuinely random — no manipulation, ever.
Our support team is available around the clock via live chat, with Filipino-speaking agents ready to assist you in English or Filipino — no bots, no long wait times.
31jili provides deposit limits, session timers, cooling-off periods, and self-exclusion options to help every player stay in control. We take problem gambling seriously.
Now that you know the rules, join thousands of Filipino players from Manila, Cebu, Davao, and across the Philippines who trust 31jili for safe, fair, and entertaining online casino gaming. 21+ only. Play responsibly.